Frequently asked questions
- Does the clinic see my name and phone number?
- No. The quote request contains only age band, sex, country, treatment, medical history and watermarked images.
- How is the price set?
- There are no free-text prices. The clinic coordinator enters the amount item by item, with inclusions, exclusions and guarantee.
- How long does a quote take?
- Clinics have a 24-hour response window. Unread critical notifications go to WhatsApp after 6 hours.